Customer Success Management (CSM)

Discover the Top 18 Client-Facing Duties Below

How Leading Organizations Differentiate CSM Responsibilities.

The meteoric rise in the popularity of Customer Success roles presents new and unique challenges for organizations—differentiating CSM responsibilities from those of sales and service roles.

This lack of clarity was the motivation behind Chally’s custom infographic, “Top 18 Responsibilities of Customer Success Managers.”

Download the infographic to find out what customer duties and actions today’s leading organizations are tasking their CSM roles.

Need help finding the right sales, service, and success talent? Contact Chally to learn how we help organizations leverage data and place the right people into the right roles.